Privacy Policy

This Privacy Policy explains how Xanthe Private Limited, operating the Xanthe Ads brand (“we,” “our,” or “us”), handles information through xantheads.com and related communications. Planet Of Tales is owned and operated by Xanthe Private Limited and may also display product-specific privacy information.

1. Information We Collect

We may collect details you provide, including name, email, company, support category, message, account information and transaction references. We may also receive browser, device, IP address, referring page, security and usage information.

2. Payment Information

Payments may be processed by Paddle, Apple, Google or another provider identified at checkout. We generally do not receive complete card details. We may receive transaction identifiers, purchaser contact details, subscription status, price, tax and refund information needed for billing support and service administration.

3. How We Use Information

We use information to provide and improve services, process or support purchases, respond to enquiries, manage subscriptions, maintain security, prevent fraud, comply with law and communicate important service information.

4. Planet Of Tales and Children

Planet Of Tales is intended to be set up and managed by a parent or legal guardian. Product-specific handling of child profiles, uploaded images, drawings, generated stories, narration and app activity is described in the applicable Planet Of Tales privacy notice.

5. Sharing

We may share necessary information with payment processors, hosting and infrastructure providers, app stores, support providers, professional advisers and authorities where legally required. We do not sell personal information.

6. Cookies and Analytics

We may use essential cookies or local storage. If non-essential analytics or advertising technologies are used, consent controls will be provided where required.

7. Retention

Information is retained only as long as reasonably necessary for the stated purpose, including service, billing, fraud-prevention, dispute and legal requirements.

8. Your Rights

Depending on your location, you may request access, correction, deletion, restriction, objection or portability. Some records may need to be retained for legal, tax, security or transaction purposes.

9. Security and International Processing

We use reasonable safeguards, but no system is completely secure. Information may be processed internationally by our service providers with appropriate safeguards where required.

10. Changes

We may update this policy and will revise the date above. Material changes will be communicated where required.

11. Contact

Privacy requests may be sent to agency@xantheads.com.